Your tasks
We are seeking a motivated and detailed-oriented Credit Control Specialist with up to 2 years of experience to join our finance team. The ideal candidate will be responsible for managing customer accounts, ensuring timely collection of outstanding receivables and maintaining positive relationship with clients
- Maintain accurate records of collection activities and customer interaction
- Monitor and follow up on overdue accounts via phone, email and written communication
- Investigate and resolve billing discrepancies or disputes
- Collaborate with internal teams to ensure smooth resolution of outstanding issues
- Prepare regular reports on account status and collection efforts
- Escalate problematic accounts as necessary with company policy